Help System

Package Search

Whenever you need to locate an Package Record for any purpose, such as editing the record, you will be presented with the following “Search Screen”:

In the example above, we have not entered any search criteria, so ALL of our ticketing packages are listed. If we chose to, we could further limit the search by entering in text and selecting a field to filter by. After you have set your search criteria, you can click on the big SEARCH NOW button to refresh the query, and view the results.

When you ask for a text search, for example by Package Name, the program will attempt to find all Package names that CONTAIN the text you have entered. For example, if you entered AC for your search text, the program would select:

ACME BATTERIES

ACTION FIGURE

VACCUUM CLEANER

VALUE PACK

You can select a record either by clicking on the line item to highlight the row, then clicking on the THIS PACKAGE button, or you can simply double click on the “record selectors” on the left hand side of the list.