Merging Customer Transactions

Help System

Merging Customer Transactions

Often, customers with large group sales might generate several transactions during the course of a single visit, and for their convenience or requirement, you can “merge” several of their transactions into a single transaction. This is especially helpful when they have several “House Account” credit transactions with balances that they might wish to see and pay off as a single transaction.

Merging transactions is a simple 3 step process:



Select the transactions that you are going to MERGE into a SINGLE Transaction. You can use combinations of Mouse Clicks with the CTRL Key to select any combination of transactions to merge.  If you make a mistake, you can just click on the transaction to select or de-select it.  In the example above, we have simply selected the first two transactions to merge.  Then click the MERGE button.



You will be presented with a list of the transactions you have selected, and will be prompted to select ONE of them from a pull down list to become the transaction that the others will be merged into. Confirm your selections, and either MERGE or exit without merging. You will be given on last opportunity to confirm or cancel.



MERGING TRANSACTIONS IS PERMANENT, AND CANNOT BE UNDONE.

All the details, payments, issued tickets, memberships, gift certificates and refund references will be set to reflect the transaction selected in step 1 above. All “merged” transactions will be emptied and voided.  Click YES to proceed.  When finished, you will be given this confirmation:



You must be logged in at a POS Station as the ADMIN (Operator 1000), or you must be running the ADMIN Module in order to merge transactions.

See Also:

Customer Records
Help on Making Payments
Transactions