Help System

Venue Graphical Overviews

A Venue that has Reserved (or Assigned) seating is represented in Tick-It! Trak Pro as a collection of two kinds of objects we call:

■ Master Seating Chart Displays
- and -
■ Display Quadrants.

A Master Seating Chart Display (MSCD)is a graphical picture of all or part of your venue. Individual seats cannot be seen or selected from a Master Seating Chart Display. User Defined Polygon Areas in a Master Seating Chart Display link to other objects representing your Venue. These links can either be to other Master Seating Chart Displays, or to Display Quadrants.

A Display Quadrant is a portion of your Venue that displays Individual Seats for Selection. Each seat is represented by a circle with Row/Seat information printed within it.

The following diagram illustrates the relationship between Master Seating Chart Displays and Display Quadrants:

Since Master Seating Chart Displays are graphical, they can accurately represent the physical layout of your Venue. Each Master Seating Chart Display uses a unique graphic image. The requirements for this graphic image are as follows:

■ The Image MUST be 680 x 680 pixels in size.
■ The Web Image MUST be 680 x 680 pixels in size.
■ The Image should be in BMP, JPG, GIF or PNG format, preferably in 256 colors or less

Please note that Tick-It! Trak Pro DOES NOT contain a graphics file EDITOR. You will have to use another program, such as PAINT, PHOTOSHOP or some other editor to create and modify these images. You can configure your preferred "helper application" for Trak Pro to invoke when you want to edit graphics. Learn More about Helper Applications

Pictured below is the MSCD for the mythical Podemska Field of the Chicken Hawks.

(please note that this screen shot has been selectively compressed to better fit in help)

MSCD Operations are in the following menu:

Stated in plain language, most of these functions are fairly self explanatory. However, the last choice, Draw a New Hot Spot, is a trickier subject, so we will discuss it in more detail.

A Hot Spot is a polygonal area that activates a link when an operator clicks on it. A Hot Spot must have at least three sides (a triangle) and can have no more than 10 sides. Hot Spots can link to either another Master Seating Chart Display, or to a Display Quadrant. To draw a Hot Spot, click on the Draw a New Hot Spot Menu Item. You will then be able to trace an area with up to 10 sides to create a Hot Spot, as shown below:

When you move your mouse pointer near your original starting point to “close” your Hot Spot Polygon, your pointer will change shape, and have a little click indicator to let you know you can complete your shape. This is illustrated below:

Once you have your Hot Spot drawn, you will have to identify what the Hot Spot Links to. As mentioned earlier, it can be another MSCD Graphical overview, or it can be a Seating Display Quadrant, or it can be a General Admission area. A pop-up window appears for you to make your selection:

The three radio buttons allow you to toggle the link to either a Master Seating Display Chart, a Seating Selection Display Quadrant or General Admission Area. The illustration above shows a link to a DISPLAY QUADRANT, specifically Section 21 of the ball park. Click CREATE HOT SPOT to set the Assignment:

OPERATIONAL TIP:

For the most trouble free method of creating your Venue, follow these steps:

■ Without worrying about Hot Spots and Links directly, the first thing you should do is create your graphics images, and then create all of your MASTER SEATING CHART DISPLAY records.
■ Again, without worrying too much about Hot Spots and Links, create all your DISPLAY QUADRANTS.
■ Now, go back to your Master Seating Chart Display records, and draw all your needed Hot Spots.