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Makers of Box Office and Point of Sale Software

Makers of Box Office and Point of Sale Software


Nanaimo Clippers

Click to see the Nanaimo Clippers Website Nanaimo Clippers
33 - 1925 Bowen Road
Nanaimo, BC V9S 1H1 Canada
Fargo-Moorhead Jets Vital Stats:
Seating Capacity 1000 Reserved Seats
3200 General Admission Seats
Typical Season: 20+ Games per Season
20,000+ Tickets
Special POS Needs: Mixed Mode Ticketing
The Nanaimo Clippers host their home games in the Frank Crane Arena.  This arena has an over all capacity of about 4,200 seats, with approximately 1,000 of those being reserved seating.

The Clippers typically play 18-25 games per season for its Junior Hockey League, with annual paid attendance of over 20,000 patrons.

Plans are to employ the Validation Module for scanning tickets upon entry, and to run the concession stand areas in the Arena that serve popcorn, hot dogs and other fare typical of snack bars.

New System for 2012

For the 2012-2013 season, The Nanaimo Clippers chose to replace their previous system with NCS's new program, Tick-It! Trak Pro.  The Trak Pro system provided a Point Of Sale (POS) for serialized ticketed entry, ticket validation and redemption, census head counting and transaction reporting.  The system proved to be a big improvement over the operations involved using their earlier, smaller scale system.  Phone orders could be processed, have seats assigned, tickets printed for pickup or delivery, and credit cards authorized while the customer's call was finished.  Seating Diagram from Trak Pro

Benefits for the 2012-2013 season are:

  • Direct Internet Ticketing via A Trak Pro Web Portal by NCS

  • More Detailed reporting and control of cashier transactions

  • Integration of Customer Database, Ticket Sales and Marketing Data

  • More Detailed reporting for Marketing and Accounting usage

  • Reduced man hours for processing internet, phone and mail order sales

  • Recording and Tracking Souvenir and Concession Sales with Tick-It! Trak Pro

  • Improved Cash Flow, as Revenues from Tick-It! Trak Pro sales are available right away

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